The Friends of Potters Village Privacy & Safeguarding Policies

The Friends of Potters Village (FOPV) are committed to protecting and respecting your privacy and security.

From May 2018 new Data Protection Regulations come into force which are designed to further protect personal information held by organisations such as ourselves. These rules (known as General Data Protection Regulations or GDPR) govern how we can communicate with you and obtain your consent to such communication. 

This Policy explains when and why we collect personal information about people who make donations and visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to pottersuk@gmail.com or by writing to Friends of Potter's Village, 155 Church Lane, Marple, Stockport SK6 7LD or by telephoning 07449907268.

Who we are?

We are FOPV, a registered Charitable Incorporated Organisation (Charity No 1173948) committed to funding the work of the Potters Village Ministries, which is a project operating under the Anglican Church of Uganda in the Muhabura Diocese.

How do we collect information from you? 

We obtain information about you when you make a donation or use our website or if you register to receive one of our newsletters.

What type of information do we collect from you? 

The personal information we collect might include your name, address, email address, IP address, landline telephone number, mobile telephone number and information regarding which pages on our website are accessed and when. We do not collect or store sensitive personal information about you.   If you wish to donate regularly then we collect and hold your financial details only until the regular giving is set up. They are then destroyed.  We store your IP address and browser identifier [ User Agent] to help diagnose problems with our server and to administer our website in accordance with industry standards. We do not link your IP address or browser details to any personally identifiable information.

We gather statistics about opening and clicks using industry standard techniques to help us monitor and improve our e-newsletter. We may use Google Analytics to monitor details of visitor behaviour in order to improve our website. This is only processed in such a way that doesn’t identify anyone. We do not make any attempt to find out the identities of those visiting our website.

How is your information used?

We may use your information to:

• process a donation that you have made,
• process orders you have submitted,
• carry out our obligations under any contracts entered into between you and us,
• send you communications you have requested or that may be of interest, including about campaigns, appeals and other fundraising activities, or to
• process a grant

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (e.g. collection of Gift Aid). We will hold your personal information on our system for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties and will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of providing services to you on our behalf (for example to process donations and send you newsletters). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

When you are using our secure online donation pages such as Just Giving, your donation is processed by a third party payment processor, which specialises in secure online processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We use a third party provider, Campaign Monitor, to deliver our e-newsletter. Campaign Monitor is adopting GDPR best practices like ourselves. [See Campaign Monitor’s GDPR Compliance pages].

Your choices 

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can select your choices by ticking the relevant boxes on the forms we send you. We will not contact you for marketing purposes by email, phone or text message unless you have
given your prior consent or by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email at pottersuk@gmail.com or by writing to Friends of Potter's Village, 155 Church Lane, Marple, Stockport SK6 7LD or by telephoning 07449907268.

How you can access and update your information

The accuracy of your information is important to us. We are working on ways make it easier for you to review and correct information that we hold about you. In the meantime, if you change email address or any other information we hold is inaccurate or out of date, please email us at pottersuk@gmail.com.

You also have the right to request erasure of your personal information or to restrict processing in accordance with the data protection laws. 

You have the right to ask for a copy of the information FOPV hold out about you. 

If we receive a request from you to exercise any of these rights, we may ask you to verify your identity before we act on this request; this is to ensure that your date is protected and kept secure.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it is treated securely. Nonsensitive details (your email address etc.) are transmitted normally over the Internet, and this cannot be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure security of our systems.

Electronic data is stored in secure databases within hosting environments provided to us by trusted third parties. We only use parties who are as committed as we are to ensuring the safety and security of your data and to working within the GDPR regulations.

Use of “cookies”

Like many websites, the FOPV website uses “cookies” - small pieces of information sent by an organisation to your computer and stored on your hard drive to allow the website to recognise you when you visit. They collect statistical data about your browsing action but do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a more personalised service. It is possible to switch off cookies by setting up browser preferences although doing so may result in loss of functionality when using our website.  You can see which cookies are used in our cookie notice. 

Cookie settings are managed differently by different internet browsers. To find out how to change your cookie settings, you can check your browser’s Help menu or visit the website: http://www.aboutcookies.org.uk/.

Links to other websites

Our website may contain any links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

If you link to our website from a third party site, we cannot be responsible for the privacy policies and practices owners and operators of the party site and recommend you check their policies.

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission before providing us with personal information.

Transferring your information outside Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). As an example our email newsletter application is hosted outside the UK by Campaign Monitor. By submitting your personal data, you are agreeing to this transfer, storage or processing. If we transfer your information outside the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. 

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Our privacy policy is reviewed regularly - last review July 2022